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Terms & Conditions

Last Updated: 13/06/2026

Welcome to Octa Crafts (“Company,” “we,” “our,” or “us”).

These Terms & Conditions govern your access to and use of our website, software products, SaaS platforms, cloud services, APIs, digital solutions, and professional services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

1. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use our Services.

 

2. Services

Octa Crafts provides technology-related products and services including but not limited to:

  • Custom software development

  • SaaS applications

  • ERP solutions

  • AI-powered systems

  • Cloud and DevOps services

  • Mobile applications

  • APIs and integrations

  • Hosting and infrastructure solutions

  • Platform-as-a-Service (PaaS)

  • Consulting and technical support

We reserve the right to modify, suspend, or discontinue any Service at any time.

 

3. Accounts

Certain Services may require account registration.

You are responsible for:

  • Maintaining account security

  • Keeping login credentials confidential

  • All activities performed through your account

We reserve the right to suspend or terminate accounts involved in unauthorized or abusive activities.

 

4. Payments & Billing

Paid Services may be offered through:

  • One-time purchases

  • Subscription plans

  • Usage-based billing

  • Custom enterprise agreements

Fees are payable according to the pricing displayed or agreed upon in writing.

Failure to pay may result in suspension or termination of Services.

 

5. Refund Policy

Unless otherwise specified in a written agreement:

  • Custom development work is generally non-refundable once work has begun.

  • SaaS subscriptions are non-refundable for the current billing period.

  • Refund requests are reviewed individually at our discretion.

 

6. Intellectual Property

All content, software, designs, code, trademarks, logos, documentation, and materials provided by Octa Crafts remain our intellectual property unless otherwise agreed in writing.

Clients retain ownership of materials they provide to us.

Custom software ownership will be governed by the applicable project agreement.

 

7. Acceptable Use

You agree not to:

  • Violate laws or regulations

  • Attempt unauthorized access

  • Distribute malware or harmful code

  • Abuse system resources

  • Reverse engineer proprietary systems where prohibited

  • Use Services for fraudulent or illegal purposes

We may suspend access for violations.

 

8. Third-Party Services

Our Services may integrate with third-party providers including payment gateways, cloud providers, APIs, and external software.

We are not responsible for third-party services, policies, or outages.

 

9. Service Availability

While we strive for high availability, we do not guarantee uninterrupted operation.

Maintenance, upgrades, external failures, or force majeure events may affect availability.

 

10. Limitation of Liability

To the fullest extent permitted by law, Octa Crafts shall not be liable for:

  • Indirect damages

  • Lost profits

  • Business interruption

  • Data loss

  • Consequential damages

Our total liability shall not exceed the amount paid by you for the relevant Service during the preceding twelve (12) months.

 

11. Indemnification

You agree to indemnify and hold Octa Crafts harmless from claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.

 

12. Termination

We may suspend or terminate access to Services if:

  • These Terms are violated

  • Payments remain overdue

  • Security concerns arise

  • Required by law

 

13. Changes to Terms

We may update these Terms at any time.

Continued use of Services after updates constitutes acceptance of the revised Terms.

 

14. Governing Law

These Terms shall be governed by applicable international commercial laws and the laws of the jurisdiction in which Octa Crafts operates, unless otherwise agreed in writing.

 

15. Contact

For legal inquiries:

Email: legal@octacrafts.com

Website: https://octacrafts.com

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