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Privacy Policy

Last Updated: 13/06/2026

Octa Crafts respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, software platforms, applications, APIs, and related services.

 

Information We Collect

Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Company information

  • Billing information

  • Support requests

  • Account information

Information Collected Automatically

We may collect:

  • IP address

  • Browser type

  • Device information

  • Usage data

  • Cookies and analytics data

  • Log files

Data Generated Through Services

Depending on the Service, we may process:

  • User-generated content

  • Uploaded files

  • Workflow data

  • System logs

  • AI-generated outputs

  • Business process information

 

How We Use Information

We use information to:

  • Provide Services

  • Manage accounts

  • Process payments

  • Improve products

  • Deliver customer support

  • Maintain security

  • Prevent fraud

  • Comply with legal obligations

  • Develop new products and features

 

AI & Automation Services

Certain Services may use artificial intelligence, machine learning, automation systems, or large language models.

Users should independently review important outputs before making business, financial, legal, or operational decisions.

 

Cookies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic

  • Store preferences

  • Measure performance

Users may disable cookies through browser settings.

 

Data Sharing

We do not sell personal information.

We may share information with:

  • Payment processors

  • Cloud hosting providers

  • Infrastructure partners

  • Analytics providers

  • Legal authorities when required

All third parties are expected to maintain appropriate safeguards.

 

Data Retention

We retain information only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

 

Data Security

We implement reasonable technical, administrative, and organizational measures to protect data.

However, no system can guarantee absolute security.

 

International Transfers

Your information may be processed in multiple countries depending on the infrastructure and service providers used.

 

Your Rights

Depending on applicable laws, you may have rights to:

  • Access your information

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

Requests may be submitted through our contact channels.

 

Children’s Privacy

Our Services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be published on this page.

 

Contact

Privacy Officer

Email: privacy@octacrafts.com

Website: https://octacrafts.com

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